Product
Everything in one platform.
ROWAN replaces the four-tool stack most small agencies pay for. Here's what's in the box.
Case management
Orders + intake
Every recovery order in one queue. Public intake form for new clients. Quote queue with one-click convert-to-assignment.
RDN sync built in
Plug into RDN day one. Hourly pulls keep your case list current. No manual data entry, no migration headache.
Pending Reconciliation
Cases that disappear from RDN don't vanish — they land here for human review so you never lose a repo to a sync glitch.
Operations
Storage / on-lot tracking
Track every vehicle in your possession with days-on-lot, accrued storage fees, and auto-release workflows.
Fleet management
Trucks, drivers, equipment, compliance dates. Cost-per-mile and cost-per-recovery reports.
Suppliers + Vendors + Auctions + Transporters
Distinct directories so your spend, your subcontractors, your auction houses, and your hauling partners stay organized.
Law Enforcement directory
Per-jurisdiction preferred report method (phone, email, fax, online form), non-emergency contact, pre-recovery notice rules.
Marketing & web presence
Embeddable public intake form
One snippet of HTML drops a branded intake form onto your website. New orders flow straight to your verification queue — no copy-paste between web forms and your case list, no leads lost in a separate inbox.
Online quote requests
Prospects request a quote on your site; it lands in ROWAN's quote queue with debtor info, vehicle, and service type already structured. One click converts the quote to an assignment the moment you win the bid.
Web tools deployment
Don't have a website yet, or want help wiring the intake + quote widgets into the one you have? We'll help you stand up your online presence and streamline every lead path so they all funnel back to ROWAN — one source of truth instead of a half-dozen disconnected inboxes.
Accounting & reports
Built-in invoicing
Auto-generate invoices from your client fee schedule + storage. Email them out via Resend. Track payments + A/R aging.
Expense tracking
Tag every expense to a supplier, truck, location, or agent. Fuel-card + reimbursement support.
Full GAAP statements
Profit & loss, balance sheet, statement of retained earnings, cash flow — auto-computed from your transactions.
Forward cash-flow projection
12-month forecast with editable sliders for fuel, insurance, payroll, truck payments. See what scenarios look like before you commit.
Master reports
Per-client / per-location / per-employee / per-truck KPI dashboards. Click any number to drill into the underlying cases.
Intelligence
Skip tracing with backwards validation
Every recovery teaches ROWAN which sources actually produced the address that worked. Source ordering auto-tunes per agency.
Confidence-scored addresses
Red / yellow / green pills on every lead. Stop wasting trips on stale addresses.
Add context input
Field agent talks to grandma at the door — voice or text capture flows straight into AI for the next skip run. Door-step intel never gets lost.
AI update interpretation
RDN's updates feed gets parsed automatically. New addresses, phone numbers, employer hints, compliance signals — all proposed for your review.
Network
Agency Network — cross-agency forwarding
Debtor skipped your service area? Forward the case to a ROWAN colleague in their state with one click. Fee split locked, full audit trail.
Two-way RDN sync (coming)
Status flips in ROWAN sync back to RDN automatically. No more double-data-entry.
Built-in phone / IVR (coming)
Replace your AI receptionist. Caller-ID auto-matches to a case. Cease-comm gate blocks bad outbound calls. Recordings attach to cases.