Product

Everything in one platform.

ROWAN replaces the four-tool stack most small agencies pay for. Here's what's in the box.

Case management

Orders + intake

Every recovery order in one queue. Public intake form for new clients. Quote queue with one-click convert-to-assignment.

RDN sync built in

Plug into RDN day one. Hourly pulls keep your case list current. No manual data entry, no migration headache.

Pending Reconciliation

Cases that disappear from RDN don't vanish — they land here for human review so you never lose a repo to a sync glitch.

Operations

Storage / on-lot tracking

Track every vehicle in your possession with days-on-lot, accrued storage fees, and auto-release workflows.

Fleet management

Trucks, drivers, equipment, compliance dates. Cost-per-mile and cost-per-recovery reports.

Suppliers + Vendors + Auctions + Transporters

Distinct directories so your spend, your subcontractors, your auction houses, and your hauling partners stay organized.

Law Enforcement directory

Per-jurisdiction preferred report method (phone, email, fax, online form), non-emergency contact, pre-recovery notice rules.

Marketing & web presence

Embeddable public intake form

One snippet of HTML drops a branded intake form onto your website. New orders flow straight to your verification queue — no copy-paste between web forms and your case list, no leads lost in a separate inbox.

Online quote requests

Prospects request a quote on your site; it lands in ROWAN's quote queue with debtor info, vehicle, and service type already structured. One click converts the quote to an assignment the moment you win the bid.

Web tools deployment

Don't have a website yet, or want help wiring the intake + quote widgets into the one you have? We'll help you stand up your online presence and streamline every lead path so they all funnel back to ROWAN — one source of truth instead of a half-dozen disconnected inboxes.

Accounting & reports

Built-in invoicing

Auto-generate invoices from your client fee schedule + storage. Email them out via Resend. Track payments + A/R aging.

Expense tracking

Tag every expense to a supplier, truck, location, or agent. Fuel-card + reimbursement support.

Full GAAP statements

Profit & loss, balance sheet, statement of retained earnings, cash flow — auto-computed from your transactions.

Forward cash-flow projection

12-month forecast with editable sliders for fuel, insurance, payroll, truck payments. See what scenarios look like before you commit.

Master reports

Per-client / per-location / per-employee / per-truck KPI dashboards. Click any number to drill into the underlying cases.

Intelligence

Skip tracing with backwards validation

Every recovery teaches ROWAN which sources actually produced the address that worked. Source ordering auto-tunes per agency.

Confidence-scored addresses

Red / yellow / green pills on every lead. Stop wasting trips on stale addresses.

Add context input

Field agent talks to grandma at the door — voice or text capture flows straight into AI for the next skip run. Door-step intel never gets lost.

AI update interpretation

RDN's updates feed gets parsed automatically. New addresses, phone numbers, employer hints, compliance signals — all proposed for your review.

Network

Agency Network — cross-agency forwarding

Debtor skipped your service area? Forward the case to a ROWAN colleague in their state with one click. Fee split locked, full audit trail.

Two-way RDN sync (coming)

Status flips in ROWAN sync back to RDN automatically. No more double-data-entry.

Built-in phone / IVR (coming)

Replace your AI receptionist. Caller-ID auto-matches to a case. Cease-comm gate blocks bad outbound calls. Recordings attach to cases.